The Nexus Community Privacy Policy

PRIVACY POLICY

THE BROKEN ALCHEMIST - NEXUS COMMUNITY

LAST UPDATED: [12/14/2025]

This Privacy Policy describes how The Broken Alchemist (“Company,” “we,” “us”) collects, uses, discloses, and limits responsibility for information in connection with your access to or use of our website, services, memberships, communications, or platforms.

By using the services, you expressly consent to this Privacy Policy.

1. DATA MINIMIZATION PRINCIPLE

We collect only the minimum information necessary to operate our services.

We do not operate as a medical provider, therapist, counselor, or clinical service, and we do not collect information for diagnostic, therapeutic, or treatment purposes.

2. INFORMATION WE MAY COLLECT

Information may include:

• Name and email address

• Payment and subscription details (processed by third parties)

• Account or access status

• Communications voluntarily submitted by you (e.g., messages, emails, text)

We do not solicit, require, or intend to collect sensitive personal data, including medical, psychological, therapeutic, or crisis-related information.

3. VOLUNTARY DISCLOSURE & USER RESPONSIBILITY

Any information you choose to submit is provided voluntarily and at your sole discretion.

You acknowledge and agree that:

• Communications are not confidential

• Communications are not privileged

• You assume all risk associated with information you disclose

You are solely responsible for the content of your communications.

4. PROHIBITED DATA SUBMISSION

You agree not to submit:

• Medical or mental health records

• Diagnostic information

• Crisis-related disclosures

• Emergency communications

• Sensitive personal data beyond what is necessary for account access

The Company bears no responsibility for information submitted in violation of this section.

5. USE OF INFORMATION

Information may be used strictly to:

• Provide and manage access to services

• Process payments and subscriptions

• Deliver service-related notices and instructions

• Enforce Terms of Service

• Prevent misuse, abuse, or security issues

We do not use information for treatment, diagnosis, profiling, or decision-making related to your health, safety, or wellbeing.

6. PAYMENTS & THIRD-PARTY PROCESSORS

All payments are handled by third-party providers (e.g., Stripe).

We:

• Do not store full payment details

• Do not control third-party data practices

• Are not responsible for third-party security or privacy failures

Your relationship with payment processors is governed by their own policies.

7. COMMUNICATION REVIEW & MODERATION

You acknowledge and agree that:

• Communications may be reviewed, monitored, or moderated

• Review may occur for compliance, safety, or enforcement purposes

• No obligation exists to read, respond to, retain, or delete communications

The Company assumes no duty of confidentiality for communications.

8. DATA RETENTION & DELETION

We retain information only as long as deemed necessary for operational, legal, or enforcement purposes.

We reserve the right to:

• Delete communications at any time

• Retain records indefinitely where lawful

• Refuse deletion requests where retention is required or justified

We are under no obligation to maintain or archive communications.

9. DATA SHARING & DISCLOSURE

We do not sell personal data.

Information may be disclosed:

• To service providers necessary for operations

• To comply with legal obligations

• To enforce Terms of Service

• To protect the Company’s rights, safety, or property

Disclosure decisions are made at the Company’s sole discretion.

10. SECURITY & NO GUARANTEES

We implement reasonable administrative and technical safeguards. However:

• No system is fully secure

• We make no guarantees regarding data security

• Use of services is at your sole risk

The Company is not liable for unauthorized access beyond reasonable control.

11. NO DUTY TO MONITOR OR WARN

The Company has no obligation to:

• Monitor user behavior

• Identify distress or risk

• Warn users or third parties

• Intervene in communications

You waive any claim based on failure to monitor or act.

12. USER RIGHTS & LIMITATIONS

Depending on jurisdiction, you may request access or deletion of personal information.

However:

• Requests may be denied where legally permissible

• Identity verification may be required

• We are not obligated to comply with requests that interfere with operations or enforcement

13. INTERNATIONAL USERS

Services are operated from the United States. By using the services, you consent to data processing and storage in the U.S., regardless of your location.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• The Company shall not be liable for any damages arising from data use, disclosure, or security incidents

• Liability, if any, is limited to the amount paid in the preceding 30 days

15. MODIFICATIONS

We may modify this Privacy Policy at any time without notice. Continued use constitutes acceptance of the revised policy.

16. ENTIRE AGREEMENT

This Privacy Policy, together with the Terms of Service, constitutes the entire agreement regarding data practices.

17. CONTACT

For privacy-related inquiries: [support@thebrokenalchemist.com]